Let employees submit tickets from Slack. Triage requests, automate workflows, and solve tickets faster.
Use our flexible workflow engine to automate common actions based on ticket fields, forms, responses, and more.
Measure ticket volume, response & resolution times, and agent performance. Slice and dice by important clients, categories and fields.
The assignee and end-user are notified about ticket updates directly in Slack or Microsoft Teams to ensure fast resolution times.
Clients' employees can submit tickets via email. These tickets route to Halp to keep your team working in one place.
Add an outside email address or collaborator to a ticket so they can see its history and easily reply for quick approvals.
View ticket lists and history, manage admin settings, and reply from an easy to use web interface.
Streamline operations with easily customizable settings to make Halp fit your team.
Streamline operations with easily customizable settings to make Halp fit your team.
Two-way sync comments, fields, and forms with Zendesk.
Two-way sync comments, fields, and forms with multiple Jira projects.
Sync Confluence pages to provide automated recommendations to questions.
Don't have a ticketing system? Use Halp's powerful ticketing platform.