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About Halp

Halp is a conversational ticketing solution for IT teams to assign, prioritize, and answer requests from Slack with ease in a message-based interface. Conversational ticketing results in dramatically faster ticket resolution, higher user satisfaction, and increased productivity. As the first conversational platform designed specifically for internal ticketing, Halp is helping companies update their legacy, internal ticketing software for the workplace of today. Halp first launched in 2017 as BubbleIQ, an integration between Slack and Zendesk. The company is based in Boulder, Colorado.

Turn Slack messages into tickets
Automate your day with workflows
Organize messages into threads
Answer tickets from Slack
Customizable forms in Slack
Search and organize tickets
Actionable reporting on your team
Customize fields, status, and forms.
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FAQs

How does Halp Work?

As the first conversational platform designed specifically for internal ticketing, Halp is helping companies update their legacy, internal ticketing software for the workplace of today. Our ticketing solution app is built for modern IT teams. The solution enables IT to assign, prioritize, and answer requests from Slack with ease in a chat-based interface. Conversational ticketing results in faster ticket resolution, higher user satisfaction, and increased company productivity. ‘

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