Putting the ‘Human’ Back in HR

A Slack-first HR request platform that helps retain and empower employees.

A Slack-first ticketing system built for HR Teams

Boost HR Productivity

Never miss a request. Messages in Slack and requests made via email are triaged to a private, secure channel in Slack for the HR team to assign, update, respond to, and resolve requests.

Automate Repetitive Requests

Are you the keeper 🗝of things? Resolve repetitive questions about payroll, benefits, policies, and more with customizable fields forms, & automated replies.

Simplify Onboarding

Gone are the days of piecing together new hire documents. Halp offers a customizable onboarding process in Slack, making their 1st day & your day-to-day much easier.

Streamline HR request submission & resolution

Improve employee satisfaction with a 24/7 HR service desk in your daily workspace, that tracks and escalates requests.

Halpful Features

Automate your day with powerful workflows

Use our flexible workflow engine to automate common actions based on ticket fields, forms, responses, and more.

Add ticket followers to streamline approvals

Add a manager or outside email address to a ticket so they can see its history and easily reply and quickly complete approvals.

Get notified about ticket updates directly in Slack

The assignee and end-user are notified about ticket updates directly in Slack to ensure fast resolution times.

Customize fields, statuses,
and forms.

Streamline operations with easily customizable settings to make Halp fit your team.

Actionable reporting on team performance

Measure ticket volume, response & resolution times, and agent performance. Slice and dice by important categories and fields.

Easily accept and answer email based tickets

Employees can submit tickets via email. These tickets route to Slack-based triage channels to keep your team working in one place.

Manage and search tickets in
the web

View ticket lists and history, manage admin settings, and reply from an easy to use web interface.

Improve response times and employee satisfaction

Define flexible SLAs to measure and improve response and resolution times. Employees can easily rate ticket satisfaction from Slack.

Make HR requests easier and faster at your company