Automate support, operations, and IT workflows with a two-way sync between Jira (Service Management Cloud and Server/Data Center) messages and Slack or Microsoft Teams conversations.
For IT and Operations teams, Halp allows employees to open and respond to tickets directly in Slack or Microsoft Teams. Your team can triage tickets and build automated reporting and workflows.
If you're utilizing channels, teams, or a Slack or Microsoft Teams community to engage your best customers, Halp ensures issues are tracked, assigned, and answered. Tickets from all customers flow into a triage channel or triage team to be prioritized.
If you're an IT Consultant or MSP providing IT support to many companies, Halp allows clients to open tickets from multiple Slack workspaces or Microsoft Teams instances. Your team can answer and report from one central system.
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